Originally posted by Linnybaby
Has anyone been able to enter the Ziplock contest www.chillandgrill.ca ?? I have Pin numbers but everytime I try to enter I get an error message that says "A communication error has occured. Please try again later". This has been happening for days. I will give someone a PIN # if they are willing to try to see if they can enter. Very frustating getting the same error message everyday!!!!
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It has happened to me, and now I am getting a whole other error telling me that my numbers are invalid too. I emailed them:
Dear Veronica,
Thank you for your e-mail.
We appreciate you taking the time to inform us about the problem you have encountered while attempting to enter our Chill and Grill website. This information has been passed to the people working closely on this website, and we hope to have it fixed for you soon. Please try again!
If you have future comments or product information needs, we invite you to visit or email us again at www.scjohnson.ca.
Best regards,
Christina
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Dear Veronica,
Thank you for your follow-up e-mail.
Thank you for letting us know about the issue you experienced with the Chill 'n' Grill contest.
Your email has been forwarded to our technical team, and they continue to investigate the matter. Please know we are working diligently to have this resolved for you.
Periodically, our websites can become inundated during peak traffic times which may cause you to receive an error message. If this should occur, we recommend you try again later in the day. We also recommend reviewing the on-line rules and regulations for the promotion to ensure you are providing all of the necessary entry information.
If you have further questions, please don't hesitate to contact us again at www.scjohnson.ca.
Best regards,
Kcrista
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